Privacy Statement

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INTRODUCTION

Setafina S.R.L and its affiliated entities Setafina France SARL & Setafina FZE (“SETAFINA”) aim to give you the best SETAFINA experience and in doing so are very committed to your privacy and keeping your personal data safe.

This privacy statement (“Privacy Statement”) is issued on behalf of SETAFINA and their affiliates, so when we mention “SETAFINA”, "we", "us" or "our" in this Privacy Statement, we are referring to the relevant SETAFINA group entity. This Privacy Statement aims to inform you of our practices with respect to the collection and use of your personal information, our dedication to protecting it and your rights and options to control your personal data and protect your privacy.

We are bound by the General Data Protection Regulation (“GDPR”) and will protect your personal information in accordance with the principles set out therein.

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WHEN DOES THIS PRIVACY STATEMENT APPLY?

This Privacy Statement applies to all personal information collected through and/or processed in connection with www.setafina.it  (the “Website”), newsletter subscription through our website, the ‘private access’ link that we offer to those interested, and email, text and other electronic messages between you, our Website, and/or SETAFINA personnel.

This Privacy Statement does not address the processing of personal data of employees and/or interns in the context of their employment or internship relationship with SETAFINA.

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WHAT IS PERSONAL DATA AND WHAT DOES PROCESSING MEAN?

At SETAFINA, we consider all information that relates to you and identifies you personally, either alone or in combination with other personal information available to us as personal data. Processing of personal data is pretty much anything you can do with personal data. For example: gathering, storing, combining, transferring or deleting data.

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HOW DO WE COLLECT PERSONAL DATA?

We collect your personal data through a variety of sources:

• Directly from you, such as the information you provide to us (directly or indirectly through third party services) when you submit a form for a newsletter, access to our Private space of collections, order sale directly with us, when you opt-in for our mailings, when you apply for job opening, when you, in using our services, exchange private messages (including, but not limited to text, verbal, images, videos, locations, contact details) with us or when you give us your business card;
• From others, such as your business partners, your colleague, through a mutual connection / our network and through social media channels such as Instagram; Facebook
• From sources that are publicly available such as LinkedIn, your company’s website and trade fairs;
• By means of cookies.

More specifically, we collect personal data in the following ways:

• News and publications – when you subscribe to our newsletter, confirm you wish to be added to (one of) our mailing lists or subscribe to our publications platform;
• Careers – when you (may) apply for a job, apprenticeship or an internship;
• Events – when you (may) sign up for an event or workshop or show interest in being notified about such events and workshops;
• Private access - when you apply for access or use our Private space of collections or use our services in that respect offline;
• Wholesale – when you (may) order one of our products as a wholesale agent or partner online;
• Private Order – when you (may) order one of our products in a private order sale;
• Partnerships – when we (may) enter into a collaboration with your organization;
• Photo, audio and video content – when you participate in an event and/or use our services.

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WHAT DO WE COLLECT

Personal Identifiers

When you use our services through our Website and/or Private Space, we may collect your‎ first and last name, title, profession, company name, areas of interest, company profile, postal address, email address, phone number, fax number, username, password, social media accounts, billing information, shipping information, tax registration status and number and/or demographic information (such as your gender, age and/or occupation),

Payment details

If you are ordering items of our items, either through private order sale, we may collect payment data, including but not limited to name, account number, credit card numbers, bank addresses, and payment method preferences.

Personal account or registration details

When you create a personal account on our Private space, subscribe for our newsletters, register for an event or make purchases, we may record your sign-in details, name, and other information you fill out on your personal account or registration form or information we gather from your device.

Professional or employment-related information

If you are a candidate applying to join SETAFINA  team, we may collect your employment history, including resume or CV, and additional links including but not limited to portfolios and social media profiles.

Internet or other similar network activity information

When you visit our Website, we may register your IP address, browser type, operating system, referring website web-browsing behaviour, how long you spent on a page, access times and information about your use of our Website, and services. We also collect personal data through cookies and similar technologies.

Your communication with us

When you communicate with us (including but not limited to verbal, email, text, chat (online or via social media), telephone or social media), we may register your communication with us in our database, including but not limited to your questions, queries, reactions, comments, survey submissions, contest entries or complaints.

Information in relation to social media

Depending on your social network settings we may receive information from your social network provider. For example, when you sign in for our services using a social network account (if applicable), we may receive your social network profile including your contact details, interests and contacts. For more information on the personal data that we receive from your social network provider and how to change your settings, please check the website and privacy policy of your social network provider.

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HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information as follows:

• to provide our services to you;
• to facilitate any communication required for delivery of our services, including sharing your personal information as necessary to fulfill your order;
• to operate, maintain, and improve our Website, products, and services;
• to respond to comments and questions and provide customer service;
• to send information including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
• to communicate through newsletters about promotions, new collections, upcoming events, and other news about products and services offered by us;
• To facilitate payments for services and/or products you ordered from us;
• to link or combine user information with other personal information;
• to allow you to participate in interactive features on our Website;
• to notify you about changes to our Website or any products or services we offer or provide though it;
• to deliver ads based on your interests, including content you have viewed and pages you have visited;
• to inform marketing analytics;
• in any other way we may describe when you provide the information; and/or
• for any other purpose with your consent.

If you are a candidate applying to join SETAFINA team, we will use your personal information to assess the fit between you and SETAFINA and to guide you through our recruitment process. In addition, we may share your personal information for the following legal, protection and safety purposes:

• to comply with laws;
• to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
• to respond to lawful requests and legal processes;
• to protect the rights and property of SETAFINA, our agents, customers, and others, including enforcing our agreements, policies, and terms of use and sale; and/or
• In an emergency, this includes protecting the safety of our employees and agents, our customers or any person.

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ON WHAT GROUNDS WE USE YOUR PERSONAL INFORMATION

The controlling and/or processing of your personal information is based on the following:

• your consent;
• the preparation or performance of an agreement with you;
• compliance with a legal obligation;
• our legitimate interests, namely, to provide our services to you, to resolve disputes or legal procedures or for statistical reasons, to improve our services, to negotiate an acquisition, to evaluate your application for employment, for direct-marketing purposes and/or public relations.

We can be legally or contractually obliged to process your personal data. The processing of your personal data can also be necessary to enter into a contract with you. In these cases, we can only continue our relationship with you when you provide us with the needed personal data.

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WHO HAS ACCESS TO YOUR PERSONAL DATA?

We may share your personal information with the following:

• our affiliates and ultimate parent company;
• SETAFINA employees to the extent necessary to serve the applicable purpose and to perform their jobs.
• our contractors, service providers and other third parties that we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

We can be legally or contractually obliged to process your personal data. The processing of your personal data can also be necessary to enter into a contract with you. In these cases, we can only continue our relationship with you when you provide us with the needed personal data.

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HOW LONG WE KEEP YOUR PERSONAL INFORMATION

Your personal data will be retained for as long as required for the purposes described in this Privacy Statement or in so far as such is necessary for compliance with statutory obligations and for solving any disputes. When we process your personal information on the basis of your consent, we will store your personal information no longer than is necessary, or until you revoke your consent.

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THIRD-PARTIES

We employ third-parties to perform functions on our behalf. Examples may include, but are not limited to:

• Bank payment system operators and credit card companies, for the fulfilment of payments, as identified while you undertake your payment;
• Insurance companies;
• IT suppliers hosting our Website, customer database and technology service providers;
• Parties that provide distribution, shipping and customer services for us for the fulfillment of orders;
• Parties who support SETAFINA in its marketing activities, such as digital agencies, mailing houses, statistical research partners, and Google, Instagram, Linkedin and Facebook;
• Parties who support SETAFINA in its recruitment activities such as job sites and application management services;
• Debt collectors, fraud bureaus or other organisations to identify, investigate or prevent fraud or other misconduct;
• Invoicing, tax calculation, address validation and storage services.
• Regulatory bodies, government agencies and law enforcement bodies;
• Our financial advisors, legal advisors and auditors; and
• Other third parties with whom we are required by law to share the personal data.

These selected parties may process your personal information to the extent that it is necessary to perform such functions on our behalf and subject to our instructions. We have procedures in place to ensure that these third-party companies value your privacy. Our partners may collect data and use cookies for ad personalization and measurement.

We may need to transfer your personal information outside of the European Economic Area (“EEA'') to a country that is not regarded under European Law as providing the same level of data protection as the country in which you normally use our services. In these circumstances we will take appropriate steps to ensure that your personal information is adequately protected. Typically, such steps include carrying out data security reviews of any recipients and putting in place contracts with such recipients to ensure they employ the same or similar appropriate technical and organisational measures as SETAFINA, so your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the contact details below.

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COOKIES

We may store some information in the form of so-called “cookies” on your device, such as your computer, to offer a more user-friendly and efficient Website, and service. A “cookie“ is a small string of information that is saved temporarily or permanently on your computer when you visit the Website.

We use:

• “essential cookies” these are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website;
• “functional cookies” which serve the technical operation of our Website, and/or services. These cookies remain on your computer after you close your browser and may be used by your browser on subsequent visits to our Website. If you disable these cookies by means of your browser settings, not all functionalities of our Website, and/or services will be accessible; and
• “analytics cookies” to better understand how you interact with our Websites, and services, and to improve our Website, and services. These cookies remain on your computer after you close your browser and may be used by your browser on subsequent visits to our websites, and/or other websites to create personalized ads or for ad measurement.
  In addition to the cookies used by us and/or our service providers, some cookies are placed by third parties, such as Google. These third-party cookies are not under our control so you should check such parties’ website for further information about their use.

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HOW IS MY PERSONAL DATA SECURED?

We recognize our responsibility to protect the information you entrust to us. We have implemented appropriate technical, physical and organisational measures to protect personal data against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing. These measures provide an appropriate level of security, taking into account the state of the art and the costs of implementation, and having regard to the risks associated with the processing and the nature of the data to be protected.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

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HOW CAN I EXERCISE MY RIGHTS?

You have the right to request access, rectification, erasure, restriction and/or data portability of the data that SETAFINA processes. You have the right to object to the use of your personal information. However, we can decline your request if we have compelling legitimate grounds which override your interests, or the processing is for the establishment, exercise or defense of legal claims. For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information.

You can send your request to exercise your right(s) to

info@setafina.it  

If you prefer to contact us by regular mail, please send your request to the following address:

Via Francana 6,

27100 Pavia, Italy

We will answer your request within one month after receipt, unless we need more time. Then we will inform you within one month after receipt of your request that we need a maximum of another two months.

We are very committed to working with you to always obtain a fair resolution of any complaint or concern you might have in relation to our processing of your personal data.

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CHANGES TO THIS PRIVACY STATEMENT

We may change this Privacy Statement at any time. We therefore advise Users to consult this page frequently, taking the date of the last revision indicated below as a reference. 

If the modifications made to this privacy statement are not accepted, the User is invited to refrain from using this website and to request that the Data Controller delete his or her personal data, giving the data controller specific notification, at the addresses indicated above. Unless otherwise specified, this Privacy & Cookies Policy will continue to apply to personal data collected up to that time. 

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This Privacy Statement was lastly amended in October 2023.

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